Online services

Knowsley has a brand new online archive catalogue and new and improved local history website– making it possible to search…

From Monday 1 April 2019 onwards, our Huyton and Kirkby One Stop Shop opening hours will be changing slightly – but don’t worry because from setting up a direct debit, to finding out when your bin will be collected – it’s all available online!

If you’re planning to visit the search room at The Archive Resource for Knowsley (The ARK), it will be closed…

You can use most council services online so you can contact the council at a time that suits you with no waiting.

There’s plenty of council services you can use online in the comfort of your own home – no need to wait on the phone or at a One Stop Shop.

Did you know you can get support with accessing the council’s online services from the council’s online advisors?

Many council services you use are available online which makes contacting the council more convenient for you.

Help is available for people who want to use computers and get online.

Find out what council services you can use online, and what you can do if you don’t have computer access at home or if you want to improve your computer skills.

You can now notify the council online if your circumstances have changed such as a change in your income or a change to who is living in your home.

It’s easy, quick and convenient to go make the switch to online billing when it comes to paying your council tax in Knowsley.

Find out what support is available to you if you want to become more comfortable online.

From reporting a pothole or flytipping, paying your Council Tax bill or booking a bulky rubbish collection or an appointment with the Registrar, you can do it all on the council’s website.

If someone you know wants to get online but needs help, there is support out there, including IT courses and public computers, to help them in Knowsley.

Paying your council tax is even easier, thanks to a new app which allows you to make payments to Knowsley Council using your smartphone or tablet.

Did you know, you can now apply online for your housing benefit or and Council Tax reduction you are entitled to?